Refund policy

Order Cancellations

Standard Products:
Orders can be canceled before they are shipped. To cancel your order, please contact us at info@linodeshoes.com to confirm your order status.

Returns Within the USA

We understand that sometimes a purchase doesn’t work out. That’s why we offer a 30-day return policy for your convenience.

Eligible for Return

  • Items can be returned within 30 days of delivery for any reason.
  • A $4.99 flat-rate fee will be deducted from your refund to cover return shipping and handling.
  • Items must be in their original condition — unworn, unused, with all tags attached, and in the original packaging.
  • A receipt or proof of purchase is required to complete the return.

How to Process a Return

  1. Submit Your Request: Email info@linodeshoes.com with your order number, photos of the product and packaging, and the reason for your return.
  2. Approval & Instructions: Our team will review your request and provide a return address and instructions within 2 business days upon approval.
  3. Return Shipment: We will provide a prepaid return label. A $4.99 flat-rate fee will be deducted from your refund.
  4. Refund Issuance: Refunds will be processed within 1-3 business days after we receive your returned item. Depending on your bank, it may take additional time for the funds to reflect in your account.

Please Note: Expedited shipping fees from the original order are non-refundable.

Exchange Policy

We’re happy to assist you with exchanges for sizing, color, or product changes within 30 days of purchase.

Eligible for Exchange

  • ✅ Items must be in original condition — unworn, unused, with all tags attached, and in the original packaging.
  • ❌ Items that are damaged, used, or missing original packaging cannot be exchanged.

How to Process an Exchange

  1. Contact Us: Email info@linodeshoes.com with your order number, product details, photos, and the reason for the exchange.
  2. Approval & Instructions: Our team will respond within 2 business days with the exchange process details and provide a prepaid shipping label.
  3. New Product Shipment: The replacement will be shipped within 1-3 business days after we receive your original product.

Good News: We cover all exchange shipping fees for domestic orders. However, expedited shipping fees from the original order are non-refundable.

Returns Outside the USA

We also offer a 30-day international return policy.

Eligible for Return

  • Items can be returned within 30 days of delivery.
  • Items must be in original condition — unworn, unused, with all tags attached, and in the original packaging.
  • A receipt or proof of purchase is required.

International Return Process

  1. Submit Your Request: Contact us at info@linodeshoes.com with your order number, photos, and the reason for your return.
  2. Approval & Instructions: Our team will respond within 2 business days with instructions and a return address.
  3. Return Shipment: International customers are responsible for return shipping fees, which will be calculated based on your package’s weight and destination.

Important: Linodes is not responsible for any import duties, taxes, or customs fees. These charges are determined by your local customs office and are the customer’s responsibility.

Refund Policy

Once we receive and inspect your returned item, we will notify you about the refund status.

If approved, your refund will be processed within 1-3 business days and automatically returned to your original payment method. Please allow up to 15 business days for your bank or credit card provider to complete the transaction.

If 15 business days have passed since your refund was approved and you have not received your funds, please contact us at info@linodeshoes.com for assistance.

Important Notes

  • Items returned to us without prior authorization may be refused.
  • If your returned item does not meet our policy conditions (e.g., used, damaged, or missing original packaging), we may refuse the return or issue a partial refund at our discretion.
  • We are not responsible for any items returned to us in error.

Returns Address

Linodes Returns
5755 N POINT PKWY STE63
ALPHARETTA, GA, 30022-1145
USA

Contact Information

For any questions regarding returns, exchanges, or refunds, please contact us at:
📧 info@linodeshoes.com

Policy Disclaimer

Linodes reserves the right to interpret these terms at its sole discretion and make changes as necessary without prior notice.