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Need Help with Your Order or Have a General Question ？
FAQs
How do I choose the right size for my dance shoes？
We recommend referring to our detailed size guide available on the product page. If you’re unsure, measure your foot and compare it to the size chart. If you have any further questions, feel free to reach out to us at info@linodeshoes.com.
What materials are used in your dance shoes？
Our dance shoes are crafted from high-quality materials such as soft PU leather, breathable cotton lining, and flexible EVA or rubber soles to ensure comfort, durability, and performance.
Are your dance shoes suitable for beginners？
Yes! Our dance shoes are designed for dancers of all levels, from beginners to professionals. Features like split soles and elastic panels make them perfect for learning and practicing.
Can I wear these shoes for different dance styles？
Our shoes are versatile and suitable for various dance styles, including jazz, ballet, modern dance, and more. Check the product description for specific recommendations.
How do I care for my dance shoes？
To maintain the quality of your dance shoes:
Avoid wearing them outdoors.
Clean with a soft, damp cloth if needed.
Allow them to air dry after use.
Store them in a cool, dry place.
Do you offer international shipping？
Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. Check our Shipping Policy for more details.
What is your return and exchange policy？
We accept returns and exchanges within 30 days of purchase, provided the shoes are unused and in their original packaging. Please review our Returns & Exchanges Policy for full details.
Are Returns Free？
A $4.99 shipping fee will apply to returns.
How do I contact customer support？
You can reach us via email at info@linodeshoes.com or use the contact form on our website. Our team is available Monday to Friday, 9 AM to 5 PM (PST).
Are your dance shoes available in different colors？
Yes, we offer a variety of colors and styles to suit your preferences. Check the product page for available options.
Do you offer discounts or promotions？
Yes, we regularly run promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
How Can I Share Product Feedback or Suggestions？
We value your input! If you have feedback or suggestions about our products, please email us at info@linodeshoes.com or use the contact form on our website. Your insights help us improve and serve you better.
Interested in Collaborating as an Influencer or Ambassador？
We’d love to hear from you! Please email us at info@linodeshoes.com with your details, social media links, and collaboration ideas. Let’s create something amazing together!
How Can I Check My Order Status？
To track your order, log in to your account on our website and visit the "Order History" section. Alternatively, click the tracking link in your confirmation email or contact us at info@linodeshoes.com for assistance.
Can I Modify or Update My Order After Placing It？
If you need to change or update your order, please contact us immediately at info@linodeshoes.com with your order number and requested changes. We’ll do our best to assist you before your order ships.